{"id":6049,"date":"2026-07-06T10:27:24","date_gmt":"2026-07-06T08:27:24","guid":{"rendered":"https:\/\/eloreoficial.com\/terminos-y-condiciones\/"},"modified":"2026-07-09T13:00:20","modified_gmt":"2026-07-09T11:00:20","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/eloreoficial.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6049\" class=\"elementor elementor-6049 elementor-5570\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a00a51a e-flex e-con-boxed e-con e-parent\" data-id=\"a00a51a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a3e2194 e-con-full e-flex e-con e-child\" data-id=\"a3e2194\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06d0cb0 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"06d0cb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-675de66 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"675de66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Identification of the account holder<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40ba0f3 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"40ba0f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Company name: ELOREUM GROUP S.L.<br \/>Trademark: \u00c9LOR\u00c9<br \/>Tax Identification Number (CIF): B24845141<br \/>Registered office: Calle del Mar, no. 74, Door 1, 04712 El Ejido (Almer\u00eda), Spain<br \/>Email: info@eloreoficial.com<br \/>Telephone: 672 54 80 92<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc46b50 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"bc46b50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Purpose and scope<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa4307 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"5aa4307\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These terms and conditions govern access to, browsing of and the purchase of products offered by \u00c9LOR\u00c9 via its website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6242012 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6242012\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Nature of the products<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-238b818 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"238b818\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The products sold are food supplements. They are not a substitute for a balanced diet, nor are they medicines.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa15aa elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"5aa15aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Purchasing process<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c2be87 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8c2be87\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Product selection \u2192 Confirmation \u2192 Details \u2192 Payment \u2192 Final confirmation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4095f2e elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"4095f2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Prices<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7274cf5 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7274cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Prices are in euros (\u20ac) and include VAT. Delivery is not included.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21f138d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"21f138d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Payment methods<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdda3a0 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"fdda3a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Credit\/debit cards, PayPal and other payment methods are available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c60a5e elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9c60a5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Deliveries<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98042da animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"98042da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Spain (Peninsula):<\/strong><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Standard delivery: 4,50 \u20ac<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Delivery to 24\u201348h<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Free delivery on orders of 60 \u20ac<\/span><\/p><p><strong>European Union (up to 1 kg):<\/strong><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Standard delivery: 12,50 \u20ac<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Free delivery on orders of 100 \u20ac<\/span><\/p><p><strong>Other destinations:<\/strong><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Please check in advance at info@eloreoficial.com<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0055590 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"0055590\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Spain: 2\u20135 working days<br \/>European Union: 3\u20137 working days<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85d6e6a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"85d6e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Right of withdrawal<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aeab7a animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6aeab7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>14 calendar days. Unopened product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb4eb64 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"bb4eb64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Returns<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f0e3f animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e6f0e3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>14 calendar days from receipt of the order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a8f7c2 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"0a8f7c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Unopened product, in its original packaging and in perfect condition. We do not accept returns of opened products for hygiene reasons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b56ef56 animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b56ef56\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To be paid by the customer, unless there is an error or the product is faulty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7aeddfd animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7aeddfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Refunds will be processed within a maximum of 14 days using the same payment method.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-757b505 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"757b505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Liability<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b594def animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b594def\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00c9LOR\u00c9 accepts no liability for misuse or individual reactions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b85eab elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9b85eab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Intellectual property<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6db9ae animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d6db9ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All content is the property of \u00c9LOR\u00c9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ff11a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c6ff11a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Data protection<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfab19f animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"dfab19f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>GDPR compliance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51cf285 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"51cf285\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Legislation<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbf52fe animated-slow elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"cbf52fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Spain. Courts of Almer\u00eda.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd448d8 e-con-full e-flex e-con e-child\" data-id=\"cd448d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cef7e1b e-con-full elementor-hidden-mobile_extra elementor-hidden-mobile e-flex e-con e-child\" data-id=\"cef7e1b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9e48d1 elementor-mobile-align-center elementor-widget__width-inherit elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a9e48d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/eloreoficial.com\/en\/legal-notice\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Legal notice<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/eloreoficial.com\/en\/terms-and-conditions\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terms and Conditions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/eloreoficial.com\/en\/delivery-and-returns\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Deliveries and returns<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/eloreoficial.com\/en\/privacy-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/eloreoficial.com\/en\/cookie-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cookie Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3500536 e-con-full e-flex e-con e-child\" data-id=\"3500536\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c11f07 elementor-widget elementor-widget-text-editor\" data-id=\"1c11f07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tel:<a href=\"tel:+34672548092\"> +34 672 548 092<\/a><br \/>E: info@eloreoficial.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95b6e72 e-grid-align-right elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"95b6e72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-animation-grow elementor-repeater-item-ef786ee\" 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