Your privacy is very important to us, which is why the purpose of this privacy policy for the website complementonutricional.com is to inform our users about the processing of personal data carried out by ELOREUM GROUP SL (Hereinafter, ELORE). In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, ELORE guarantees that the personal data of its users will be processed in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality; complying in all cases with the obligations and guarantees deriving from the regulations. Precisely for this reason, with the purpose of informing our users of the way in which their data are processed by ELORE, we have updated our privacy policy to adapt it to the new requirements of the Regulation. To this end, ELORE informs you of the following aspects relating to your right to the protection of personal data.
- Who processes your data?
- What is personal data and what data is processed by CN BásicoSAN?
- What is the purpose of the processing of my personal data?
- What is the legal basis for the processing of my data?
- How long will my personal data be kept?
- Is my data shared with third parties?
- Are automated decisions made using my personal data?
- What rights does CN BásicoSAN guarantee me regarding the processing of my personal data?
- Security and confidentiality measures in the processing of your personal data.
- Change to the privacy policy.
- personal data protection
- Law.
· COMPANY NAME: ELOREUM GROUP SL
· TRADE NAME: ELORE
· VAT No: B24845141
· POSTAL ADDRESS: Calle del Mar 74, flat 1, 04712, El Ejido, Almería.
· EMAIL: info@eloreoficial.com
Personal data is considered to be any information relating to an identified or identifiable natural person whose identity can be determined, directly or indirectly, by means of an identifier such as a name, postal address, email address or telephone number, etc. From ELORE we process the personal data that users and/or clients provide to us for the provision of a commercial service consisting of the distribution and sale of food and vitamin supplements offered by ELORE. Therefore, we inform you that the main categories of data collected from users are identification data and postal and/or email addresses, etc. Likewise, we inform you that, based on the data minimisation principle, the processing that ELORE ensures that the processing of their data is appropriate and relevant, limited to what is necessary for the purposes for which it is collected; and respects the user’s preferences at all times, provided that they expressly, freely and unequivocally consent to the processing of their personal data.
A ELORE we process the data of users and/or customers for the provision of a commercial service consisting of the distribution and sale of food and vitamin supplements, as well as for other purposes authorised by the users themselves under the terms set out in this Privacy Policy. However, while the relationship with the user is in effect, additional personal data may be incorporated to achieve this or other purposes, for which the user will be duly informed at the time of collection. The user shall be responsible for ensuring that the personal data they provide to ELORE are true, accurate, complete and up to date; and you shall be liable for any loss or damage that may be caused to you as a result of a breach of this obligation
For the purposes of the processing of your data ELORE informs you that the legal basis for the processing of your data, that is to say, the basis on which it is authorised to ELORE to process your data; these are as follows:
· The provision of a marketing service of ELORE which is optimal for the user and/or customer.
· The legitimate interest of the user and/or customer in enabling us to provide the service to the highest standard, tailoring it to the user’s and/or customer’s needs and improving the delivery of the services we offer.
· Express consent from users and/or customers, whereby they allow us to process their data when the user has given their prior express authorisation to do so.
From ELORE, in compliance with the principle of limitation of the storage period, we inform you that the personal data collected will be processed solely and exclusively for the time strictly necessary and for the purposes for which they were collected in each case. Unless a longer retention period is established by mandatory legal provision for reasons of legal certainty and to address claims by users and/or clients.
ELORE guarantees that, for the duration of the data processing, its users’ personal data will not be disclosed or transferred to third parties, unless this is necessary to fulfil the purposes set out in the Privacy Policy. However, should it be necessary to disclose personal data to third parties, prior authorisation will be sought from ELORE the express, informed and unambiguous consent of its users. Similarly, personal data will be shared when legally required in compliance with the applicable legal regulations in force for such purpose.
Users are advised that ELORE it will not carry out automated decision-making, profiling or logic using the personal data it collects from its clients and/or users. Should automated decisions become necessary, they will be carried out provided that the user has been previously informed of the general or specific terms and conditions thereof.
In accordance with the provisions of the applicable data protection legislation, ELORE guarantees its users and/or clients the exercise of the following rights relating to the right to the protection of personal data:
· Access: any user has the right to obtain confirmation as to whether in ELORE we are processing your personal data or not, and in such case, you have the right to obtain information as to whether your personal data is being processed.
· Rectificationusers have the right to request the rectification of data that are inaccurate or incomplete, as well as to carry out the correction of any potential errors that their data may contain.
· Suppressiondata is allowed to be erased and therefore no longer processed by ELORE when the data are no longer necessary for the purposes for which they were collected, unless there is a legal obligation to keep them and/or other grounds prevail that legitimise ELORE for their treatment.
· Limitationin certain circumstances users may request the restriction of the processing of their data, which means that the restriction of the data implies that ELORE you must suspend the future processing of your data, in which case they will only be kept for the exercise or defence of potential claims.
· Oppositionas in the previous case, users may object to the processing of their data. As a consequence of this, ELORE it will stop processing the data, except for compelling legitimate grounds, or the establishment, exercise or defence of legal claims.
· Portabilitythe user has the right to receive their personal data and to be able to transmit it directly to another controller.
In accordance with the provisions, if the user has given consent for a specific purpose, they have the right to withdraw the consent given at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal. To exercise their rights, they may use the forms provided by ELORE, or else send a letter to ELORE, to the following postal address Calle del Mar 74, puerta 1, 04712, Ejido, Almería; visibly indicating the specific right being exercised. You can also send an email to the email address info@eloreoficial.com
ELORE hereby undertakes NOT TO ENGAGE IN MISLEADING ADVERTISING. To this end, therefore, formal or numerical errors that may be found throughout the content of the different sections of the website shall not be considered as misleading advertising ELORE, produced as a result of incomplete or defective maintenance and/or updating of the information contained in these sections. ELORE, as a consequence of the provisions in this section, undertakes to rectify it as soon as it becomes aware of such errors. Very importantly, the administrator will use the database of clients subscribed to the newsletter for other companies owned by them for commercial purposes. If the client does not agree, they must let us know so that we can remove them from the database immediately.
From ELORE We care about ensuring the security, secrecy and confidentiality of our users' personal data. Therefore, in compliance with current legislation, we are committed to adopting rigorous security measures and appropriate technical means to prevent the loss, misuse or unauthorised access to your personal data. Thus, the personal data that ELORE collected through the communications or contact you may have with your user, will be treated with absolute confidentiality, undertaking to keep them secret and guaranteeing the duty to safeguard them by adopting all necessary and reasonable measures to prevent their alteration, loss and unauthorised processing or access, in accordance with the provisions of applicable legislation.
ELORE it may update this Privacy Policy at any time, provided that in those cases where the update involves new data processing or substantial changes to the current one, the user is notified of the changes and updates carried out. The update of our Privacy Policy, once communicated to users, shall imply knowledge of it by all users in the terms set out in the new privacy policy.
| Data controller | 74 Calle del Mar, flat 1, 04712, El Ejido, Almería eloreoficial.com |
| Purpose of processing | To maintain the established business relationship, as well as to keep you informed through electronic commercial communications about our products. |
| Retention period | To maintain the established business relationship, as well as to keep you informed through electronic commercial communications about our products. |
| Retention period | On the one hand, accounting and tax information will be RETAINED FOR THE PERIODS required to comply with legal obligations. Regarding the sending of advertising, we may retain such information and send you advertising as long as you do not object to this. |
| Standing | Existence of a contractual relationship, legitimate interest and consent, depending on each purpose and potential transfer. |
| Recipients of the data (disclosures or transfers) | – Data may be disclosed to ELORE – Data may be disclosed or communicated, where appropriate, to banking entities for the processing of collections or payments, as well as upon request by Public Administrations, Courts or Tribunals. – The data may be disclosed to other companies within the Group whose activities are related to the product purchased. |
| DPO/DPD | You can contact the Data Protection Officer of ELORE. well by sending an email to the following address: info@eloreoficial.com |
| Rights | You may exercise your rights of Access, Rectification, Cancellation, Portability, Erasure or, where appropriate, Objection. To exercise these rights, you must submit a written request to the address indicated above. You must specify which of these rights you are requesting to be fulfilled, and enclose a photocopy of your ID document or equivalent identification. If you are acting through a legal or voluntary representative, you must also provide a document proving such representation and their identification document. Likewise, you may exercise your right to the protection of personal data by lodging a complaint with the Spanish Data Protection Agency (www.agpd.es). |
Data protection compliance
In accordance with the provisions of current legislation on the Protection of Personal Data, we inform you that the personal data you have provided will be incorporated into a file for which the controller is ELORE. (CIF: B24845141 y registered office – 74 Calle del Mar, flat 1, 04712, Ejido, Almería. for the purpose of processing your subscription request and being able to send you information of interest periodically, keeping you informed via electronic commercial communications about our products and services.
Lawfulness derives from the existence of a contractual relationship, legitimate interest and consent, depending on each purpose and possible transfer.
In accordance with the rights granted to you by current data protection regulations, you may exercise your rights of Access, Rectification, Portability, Restriction of processing, Erasure or, where applicable, Objection as explained on this page.
Tel: +34 672 548 092
E: info@eloreoficial.com