Terms and conditions
Details of the owner

Headline: ELOREUM GROUP S.L.
Brand name: ÉLORÉ
CIF: B24845141
Registered office: Calle del Mar, No. 74, Door 1, 04712 El Ejido (Almería), Spain
Email: info@eloreoficial.com
Telephone: 672 54 80 92

Object and scope

These terms and conditions govern the access, browsing and purchasing of products offered by ÉLORÉ through its website.

Nature of the products

The products sold are food supplements. They do not replace a balanced diet nor are they medicines.

Checkout process

Product selection → Confirmation → Details → Payment → Final confirmation.

Prices

Prices in euros (€), VAT included. Shipping not included.

Payment methods

Bank card, PayPal and others available.

Deliveries

Spain (Peninsula):
– Standard delivery: €4.50
– Delivery in 24–48h
– Free delivery on orders over €60

European Union (up to 1 kg):
– Standard delivery: €12.50
– Free delivery on orders over €100

Other destinations:
Enquire beforehand at info@eloreoficial.com

Spain: 2–5 working days
European Union: 3–7 working days

Right of withdrawal

14 calendar days. Unopened product.

Returns

14 calendar days from receipt of the order.

Unopened product, in its original packaging and in perfect condition. Returns are not accepted for opened products for hygiene reasons.

At the customer's expense, barring any error or defective product.

They will be made within a maximum period of 14 days using the same payment method.

ÉLORÉ will take charge of the collection, replacement or refund.

Responsibility

ELORÉ accepts no responsibility for misuse or individual reactions.

Intellectual property

All content is the property of ÉLORÉ.

Data protection

GDPR compliance.

Legislation

Spain. Courts of Almería.

Shopping cart close